Archatech Service Plans
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Archatech™ Managed IT/OT & Engineering Services

Predictable per‑System pricing with engineering tiers, SLA options, and an add‑on Industrial Internet of Things (IIOT) platform for visualization, maintenance management, project management, compliance reporting, data historian, and analytics.


Industrial and Commerical Managed OT Network Services.

Connectivity Equipment Tiers

Archatech offers tiered connectivity equipment packages to support a wide range of customer needs. From smaller facilities needing fast, reliable access to enterprise customers requiring compliance-grade network infrastructure, we provide managed solutions that balance cost, performance, and security.

Tier Devices Use Case Notes
Starter   Arcadyan TMO-G4AR 5G Gateway - Arcadyan Technology Corporation/T-Mobile,Netgear Mesh Router Kit Smaller facilities, pilot deployments, cost-sensitive customers Low cost, quick setup. Secure when paired with Archatech monitoring. Best for 1–3 sites.
Enhanced   Teltonika RUTX series, DAP140/DAP142 WiFi Access Points Mid-sized facilities needing higher uptime, more IT visibility Industrial-grade features (firewall, VPN, SNMP monitoring). Good balance between cost and compliance.
Enterprise   Pepwave MAX series/ Teltonika DAP140/DAP142 WiFi Access Points Large enterprises, regulated industries (pharma, defense, wastewater) Carrier diversity, advanced VPN, static IP support, remote management. Meets compliance/security audit requirements.
Starter
$100/System*/mo Connectivity + Basic Tech-Support
Managed IT/OT Services
  • Connectivity - 4GLTE/5G Wireless modem w/WiFi Mesh Network
  • Single upstream node per System
  • Network monitoring
    • Device heartbeat / availability monitoring
    • Alerts & monthly status report
    • Security Posture: Firewall rules, encryption status, anomalies flagged
  • 10% off all IIOTA hardware and engineered solutions
Hardware
  • Starter Hardware Package ($1100)
Support SLA
  • Starter (included): business hours, best effort
Get Started
Enhanced
$500/System*/mo Starter + Enhanced Tech-Support
Managed IT/OT Services
  • All Starter Service Features Plus Enhanced Monitoring and Reporting:
    • Uptime & Availability: Online hours, downtime events, SLA compliance
    • Bandwidth & Usage: Monthly totals, peak utilization, industrial-only traffic confirmation
    • Asset & Configuration: Hardware inventory, firmware versions, config checksums
    • Incident & Change Log: Interruptions, updates, authorized changes
Hardware
  • Enhanced Hardware Package ($2000-$4000)
Support SLA – Preferred ($500/mo)
  • Priority queue, 4‑hour response
  • 10 hours remote support/month
Upgrade to Enhanced
Enterprise
$1000/System*/mo Enhanced + Elite Tech-Support
Managed IT/OT Services
  • All Starter Service Features
Hardware
  • Enterprise Hardware Package ($2500-$6000)
*Support SLA – Elite ($1000/mo)
  • 24/7 coverage, 1‑hour response
  • Unlimited remote support
Choose Enterprise

*What is a System?

One logical OT cell (e.g., Wastewater Treatment System, Chiller/Pump System, Anodizing/Plating Line, HVAC Zone). Any mix of Archatech devices (Sentinel, Forge, Nano, DR‑5, Helix) can live behind a System. Only one node communicates upstream for efficiency and resilience.

Why per‑System pricing?

Predictable budgeting per room/line. Encourages horizontal expansion while keeping costs fair—no per‑device tax.

Resilient by design

Systems operate independently. If one goes offline, others remain online and buffer historical data until sync is restored.


Hardware and engineering projects are quoted separately. Pricing shown is monthly and exclusive of taxes and hardware costs.